FAQ

Q: Do you need a battery and charger when I send in my rifle for work?
A: No. The only thing I need is a magazine. AEG's sent in without a magazine will not be accepted for work. While I have a decent inventory of magazines for testing purpose on hand, I don't carry magazines for every replica design out there. Without a magazine, I cannot properly function test your rifle, measure FPS, ROF, diagnose feeding issues, etc.

The sole exception to this rule is if you are wanting me to install Dean's plugs on your batteries.

Q: How much does it cost to ship my rifle?
A: An M4 rifle can be broken down into the upper and lower receiver groups and sent in a USPS priority flat-rate box for around $18 anywhere in the continental US. These boxes are free with a USPS account registration, and are also usually available for free at your local post office. Larger rifles, will of course, require larger boxes. Please factor in return shipping costs as well when considering your total expenses.

To save on weight or packaging size, you may consider removing any accessories or optics from your AEG too.

Q: What is your current turn-around time?
A: Generally speaking, spring, summer and fall are peak Airsoft seasons - with spring usually being the busiest as this is when everyone sends in their guns for repair or upgrades in preparation for the coming year. For current estimated lead times, please always consult the "Lead Times" drop down on the top menu. This is updated frequently and should be considered relatively accurate.

Q: Do you do rush orders or rush repairs / upgrades?
A: No. I am a small one-man shop and it is first come, first serve. It would also be unfair to my customers who have already been waiting in line for their guns to be worked on before you. There are situations where some builds may be held up due to having to wait on special order parts, which may allow me to get to your gun sooner. I would strongly advise that you please do not send in your Airsoft gun for repair or upgrade several days or a week before you need it for a game!

Q: How much does it cost for repairs or upgrades?
A: All custom builds are quoted at a flat price for the entire project; there are no hourly billed rates. Generally I do not like to make carte blanche decisions or gross estimations without examining the rifle first. Specifically as it pertains to an AEG that is broken: until you open up the gearbox or examine the internals you don't necessarily know what might be wrong on face value. Examinations are 100% free - you simply pay total shipping costs to and from the shop. I will not proceed with a repair until I have fully diagnosed the problem and consulted with you first.

Once I have examined the rifle, I can work up a more accurate quote with respect to the total cost for repair.

Q: What don't you work on?
A: Anything made from clear plastic or found in big box retailer stores such as Wal-Mart, Big 5, etc. There are a variety of lower-end brands I also do not work on, such as Kalashnikov, Cyber Gun, Black Ops, Javelin, etc. It is simply not cost-effective to repair these as the parts and labor would typically exceed the total cost of a brand new replacement gun. Truthfully, one should essentially assume these lower-end guns are built by the manufacturer to be disposable.

There are some additional guns I do not work on:

• All LMG/GPMG platforms, including M249, Mk.43, SAW, M240, M60, Stoner Mk.23, PKM, etc.
• Gas blowback rifles and pistols except under special request and as time allows.
• Spring operated rifles and pistols.
• Replica grenade or Nerf rocket launchers, including 37mm and 40mm style.

If you have questions about your particular Airsoft replica, please do not hesitate to contact me!

Tactical Parts reserves the right to accept or reject any Airsoft replica for repair or upgrade without limitation.

Q: Why do you not work on LMG / GPMG Airsoft replicas?
A: Over the years it has become apparent that it is simply not cost effective to work on many of these guns due to their inherently poor quality control or lack of quality aftermarket parts support. To be blunt, these particular designs represent an enormous time-suck and I am far too busy to accept them anymore due to this. Some of these guns, as an example, have often taken upwards of a full week to get up and running to the same level as a properly tuned AEG carbine or rifle. In that same time period, I am able to repair or build at least half a dozen M4 or similar platforms. From a labor perspective, it is simply not possible to charge adequately or fairly for that level of work. The customer would balk, and so would I.

Q: Do you do HPA/C02 engine (PolarStar, Jack, Inferno, etc.) installs?
A: On special request only. Please ensure you provide me with your chosen regulator and HPA/C02 tank before sending your rifle in for conversion.

Q: Will you build me a 800 FPS sniper rifle?
A: No. Please respect your local fields' FPS limits.

Q: Will you build me a 70 RPS AEG?
A: No. Please respect your local players.

Q: Will you build me a phased plasma rifle in the 40 watt range?
A: Hey, just what you see, pal.